Managed Services is the Rolls Royce of IT support. Providing a comprehensive service, to enhance the way your business functions, this enables you to worry about the more important things.
Constantly working behind the scenes, to identify and resolve the problems before they impact your business.
Essential Re-Active support for when you run into problems. A straight forward call or email to our service desk, to get the help you need.
A core function is our Managed Antivirus solution. This provides you with the essential protection, needed in the modern age we live in, with protection against the latest ransomeware outbreaks.
Regular management reports, show your service, monitoring and patch management usage. Ensuring you can see the value we add to your business.
We take the stress out of dealing with your third party suppliers. We will liaise and manage your software vendors and telecoms for you.
Our technical engineers and consultants, will provide you with the technical expertise and support you need, whilst maintaining and pro-actively resolving faults, before they impact your business.
At the core of your Managed IT service, is our help desk system, all faults and activity is recorded, enabling us to report usage of our services, and to help identify reoccurring faults. Any faults or changes requested will be subject to a service level agreement, ensuring your requests are responded to, and carried out in timescales to meet the urgency and impact on your business.
You will have a single point of contact, with a dedicated account manager to prioritise, and ensure your requests are resolved within your timescales. As well as providing you with monthly, or quarterly reports. Please contact us to find out how managed services can work for you.
The most critical part of our service to you. A team of Friendly, and well seasoned Engineers and Consultants, to provide you with the Reactive Support you need on a daily basis.
We promise that all our engineers will speak to you in plain English, without the "Tech" jargon. Providing you with straight forward answers and solutions to your problems.
Looking after your IT systems is very important, simply falling behind on your backups, security updates and basic maintenance, could lead to more devastating affects long term.
One of the biggest problems faced in the modern age, is the risk of a Virus or Ransomeware outbreak. The affects can be devastating to your business and your reputation.
Ensuring that your data is secure and kept safe is critical to any business. But most importantly having plans in place to ensure you are ready, in the event of a disaster is even more critical.
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