Switch On Group have been providing IT and Telecoms services to businesses throughout the south of England. For the last 8 years we have built strong relationships with our client base across the country. Based from our offices in Swindon, we work with both our in house engineers and consultants. We also have strong relationships with trusted contractors, which are based across the country, allowing us to provide support to even the furthest locations.
We take care of it all for you. We are single supplier for your IT and Telecoms. You will have a single supplier and account manager with a clear single monthly bill. No longer will you need to deal with multiple suppliers.
Our customer experience is key to how we focus on improving our business, we continuously review our processes and delivery to our clients. Our continued development of our products and services, keeps us at the top of providing the latest and most innovative IT & Telecoms solutions to our customers.
We believe that our services dont need long term contracts, if our customers are happy, they will continue to use us. And this is proven with our high customer retention rate.
A big part of what we believe in, is to talk to our customers like humans. We wont confuse you with Technical Jargon, but in Friendly straight forward English. We guarantee to explain things in a way you can understand, unless of course you want us to talk binary with you!
A completely free audit of your internal IT & Telecoms systems, identifying any problems and then providing you with a fully comprehensive report. This is completely free of charge without any need to commit to any further work once complete.
Meet Our Team
Tim has worked in the IT industry for the last 15 Years. He has worked on projects and supported Small businesses and Corporate businesses worldwide. His main focus now is developing new Services And Products for Our Customers
Andy is a natural problem solver and is able to identify and come up with solutions to customer problems. Andy gets involved with our customer project delivery, from planning to implementation.
We used Switch On Group for an emergency call out, when our systems had gone down. The response time was fantastic and the issue was resolved swiftly. I continue to use Switch On Group for any IT issues and was impressed with their service, knowledge and response, so much so that we took out a Managed Service contract. As a small business that relies heavily on our IT equipment, it is vital that we can have IT support that is value for money, reliable and friendly. Their remote support also means that many issues can be resolved within a few minutes of contacting them. They always take the time to fully explain the situation, even to those who are less than tech savvy.
Ready to launch our live website, we needed the correct infrastructure in place, to provide us with, resilience and scalability for future growth. Switch On Group provided us with a Consultant to help make the correct decisions. The project was then fully managed and implemented alongside our in house engineers. With the project implementation a success, we continue to use their support services for escalation and monitoring.
Switch On Group has provided our company a first class service, having made the process of switching from our previous IT service provider straight forward and seamless. They have tackled all of our problems in their stride and continue to impress us, with their ability to respond to our problems efficiently. We look forward to continuing our relationship with Switch On Group and would have no problem recommending them to other clients.
Switch On Group provides excellent IT support. As a busy consultancy, working with clients in many different countries. IT is vital to our delivery to our clients, they have always responded quickly and highly effectively - including, on one occasion, over a bank holiday weekend. I have no hesitation whatsoever in recommending them.
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